Logiafi Terms of Service
Last Updated: July 27, 2025
Welcome to Logiafi. These Terms of Service ("Terms") govern your use of the services provided by Logiafi ("we," "us," or "our"). By engaging our services, you ("Client," "you," "your") agree to be bound by these Terms.
1. Services Provided
Logiafi provides a specialized marketing service for solar installation companies ("Client"). Our primary service is the creation and implementation of a custom "AI Appointment Engine" (the "System"). This service includes, but is not limited to:
Strategy & Consultation: Initial discovery and strategic planning for lead generation.
Ad Campaign Creation: Development of advertising copy and AI-generated video creative for use on platforms such as Meta (Facebook, Instagram) and TikTok.
AI Caller Configuration: Scripting and implementation of a conversational AI to contact, qualify, and schedule appointments with leads.
CRM & Automation Setup: Building and configuring workflows within a Customer Relationship Management (CRM) platform (e.g., GoHighLevel) to manage leads, appointments, and automated communications.
Campaign Management: The active management, monitoring, and optimization of advertising campaigns as part of an ongoing retainer service, if selected by the Client.
2. Client Ownership and Intellectual Property
Upon full payment of the one-time setup fee, the Client will receive ownership of the specific assets created for them. This includes:
Ad Creatives: All video and image files created for the campaigns.
Automation Workflows: The specific automated sequences and pipeline structures built within the Client’s CRM account.
Scripts: The custom scripts developed for the AI Caller.
Logiafi retains ownership of its underlying proprietary processes, strategies, and foundational technologies used to create these assets. The Client is granted a perpetual, worldwide, non-exclusive license to use the delivered System for their business operations. The Client may not resell, duplicate, or otherwise distribute the System to other businesses.
3. Fees and Payment
One-Time Setup Fee: The Client agrees to pay a non-refundable, one-time setup fee of $5,000 USD for the creation and implementation of the AI Appointment Engine. This fee is due in full prior to the commencement of any work.
Advertising Spend: The Client is solely responsible for all advertising costs. Ad spend is paid directly by the Client to the respective advertising platforms (e.g., Meta, TikTok). The Client agrees to provide and maintain a valid payment method on these platforms.
Optional Management Retainer: Should the Client opt for ongoing campaign management after the initial 90-day term, a recurring monthly fee of $500 USD will be charged. This service can be canceled with 30 days' written notice.
4. Client Obligations
The success of our Services and the validity of our Performance Guarantee are dependent on a collaborative partnership. The Client agrees to:
Provide Timely Access: Grant the Agency necessary administrative or user access to required platforms (e.g., Facebook Business Manager, CRM account) in a timely manner.
Provide Necessary Information: Supply all requested brand assets, product/service information, and target audience details within 5 business days of the project kick-off.
Maintain Ad Spend: Adhere to the agreed-upon minimum monthly ad spend for their chosen guarantee tier. Any pause or failure to fund the ad account will void the Performance Guarantee.
Provide Timely Feedback: Submit daily reports by 10:00 AM Central Time on the status and quality of all appointments held on the previous business day. Consistent failure to provide this feedback may void the Performance Guarantee.
Maintain Professional Conduct: Ensure their sales team is available for scheduled appointments and follows up with leads in a professional manner.
5. Performance Guarantee
Our performance is guaranteed based on the Client's selected ad spend tier, as outlined in our Service Agreement. The guarantee is contingent upon the Client fulfilling all obligations listed in Section 4. If the guaranteed metric is not met within the initial 90-day term, the Agency will provide its management services free of charge for up to an additional 90 days to achieve the original target. The guarantee does not imply or promise a specific number of sales or a specific return on investment (ROI), as the final sales process is controlled by the Client.
6. Confidentiality
Both parties agree to treat all non-public information received from the other party as confidential. This includes business strategies, client lists, lead data, and financial information. This information will not be disclosed to any third party without prior written consent, except as required by law.
7. Term and Termination
The initial term of this agreement is for the period specified in the Service Agreement (typically 90 days). After the initial term, services may continue on a month-to-month basis under the management retainer, if applicable. Either party may terminate the monthly retainer with 30 days' written notice. The one-time setup fee is non-refundable upon commencement of work.
8. Limitation of Liability
The Agency's liability for any claim arising out of this agreement shall not exceed the total fees paid by the Client to the Agency. The Agency is not responsible for the performance of third-party platforms (e.g., Facebook, GHL, Synthflow) or for the Client's sales process and conversion rates. Our service is to build a system and deliver qualified appointments; we cannot guarantee sales.
9. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes shall be resolved through binding arbitration in Dallas, Texas.
10. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Jade Fance
Founder, Logiafi
469-650-8563
logiafi.com